Legal

Privacy Policy

Last updated: September 24, 2026

1. Who we are

Preschool Pro AI™ is owned, operated, and managed by Classroom Panda LLC ("Classroom Panda," "we," "us," or "our"). We provide an AI-powered executive coaching platform for childcare center owners at the Preschool Pro AI website.

2. Information we collect

  • Account data: name, email, password hash, tier, role.
  • Business context: center names, locations, enrollment, tuition, staff counts you choose to share so Raven can give grounded answers.
  • Coaching content: the prompts you send and the responses Raven generates.
  • Voice input: audio you record for speech-to-text is sent to ElevenLabs for transcription and is not retained by us after processing.
  • Usage data: pages visited, modes used, timestamps, device/browser metadata, IP.
  • Device and notification data: app platform, app version, push-notification token, notification preferences, and consent records.
  • Community content: Elite Circle posts, replies, images, reports, and moderation records.
  • Billing data: web membership payments are handled by Stripe. The native iOS app does not collect payment-card details, and we never see or store your full card number.

3. How we use it

  • Operate, personalize, and improve the coaching experience.
  • Generate personalized Daily Brief recommendations for your portfolio.
  • Authenticate you, prevent abuse, and enforce tier access.
  • Send transactional email (password resets, Elite Circle decisions, receipts).
  • Comply with legal obligations.

4. Sharing

We share only what is needed with the vendors that run the platform: Supabase (database, authentication, storage, and server functions), Stripe (website billing), Resend (email delivery), ElevenLabs (voice synthesis and transcription), Firebase (iOS push-notification delivery), and our LLM providers (coaching responses, moderation, and visual examples). We require service providers to handle data only for the contracted services and with protections appropriate to the data. We do not sell your data.

5. Retention

We retain account, business, and coaching data while your account is active and only as long afterward as reasonably needed for legal, security, dispute, and backup purposes. Legal consent records may be retained as evidence of agreement. You may request deletion at info@classroompanda.com, through the account-deletion page, or directly from Settings in the iOS app. An authenticated deletion request covers the account and associated personal, business, coaching, and community content, except records we must retain by law.

6. Your rights

Depending on where you live (e.g., GDPR, CCPA), you may have the right to access, correct, export, or delete your personal data, and to object to certain processing. Contact us to exercise these rights.

7. Security

We use encryption in transit (TLS), encryption at rest, row-level security on every customer table, and short-lived authenticated sessions. No system is perfectly secure; we will notify affected users in the event of a breach.

8. Children

The service is built for childcare business owners, not children. We do not knowingly collect personal information from anyone under 16.

9. Changes

We may update this policy. Material changes will be announced in-app or by email.

9A. Consent choices

Required account processing is described in this policy and the Terms of Service. Optional website analytics can be declined through the cookie banner and reset from the Cookie Policy page. Device permissions, including microphone, photos, and notifications, can be changed in Android or iOS system settings.

10. Contact

info@classroompanda.com